FREQUENTLY ASKED QUESTIONS

Everything operators ask about running events with Press Pilot Pro.

What is Press Pilot Pro?

Press Pilot Pro is event software for photo-booth and magnet operators. Guests upload photos by scanning a QR code, you manage everything from a live dashboard, and the sheet builder exports print-ready magnet sheets at 300 DPI.

Do guests need an app or an account to upload photos?

No. Guests scan the QR code on the table sign, enter their name, and upload one photo. There is no app to install and no login.

How do I set up a new event?

Sign in, open Events, and create an event. Press Pilot Pro generates a branded upload page and a print-ready table sign with the QR code. New accounts can also use the 'Try a demo event' button to explore with sample photos first.

What print sizes does the sheet builder support?

Eleven magnet sizes, including circles and rectangles, laid out on 8.5×11 sheets at 300 DPI with a cut line for your punch. You can export as high-quality JPEG.

Can I add text and stickers to the photos?

Yes. The builder supports free text overlays (including curved text for round magnets), a sticker library with a full emoji set, your own uploaded overlays, and saved phrases. Presets let you reuse complete designs across events.

What are presets?

Presets are complete saved designs — layout, text, stickers, and styling — that you can apply to any event. You can tag presets by category (Wedding, Mitzvah, Corporate, Marketing, Logo, Venue, and more) and filter them by event type.

What is the AI Studio?

AI Studio generates custom artwork, stickers, and backgrounds from a text prompt. Generated images save to your gallery and can be used as overlays in the sheet builder.

Can I take orders and payments at events?

Yes. Build a price list with optional per-event price overrides, take orders from the event dashboard, and let guests self-order from the upload page. You can connect your own Shopify store to process checkout with your own payment methods.

Can I collect guest emails or phone numbers for marketing?

Yes. Guests can opt in with an email address or phone number when they upload or order. You can view contacts and export them as a CSV.

How much does it cost?

Monthly is $69/month with a 7-day free trial (card required, converts automatically). A single event pass is $19.99 with no subscription. Annual billing and AI credit packs are also available.

What happens if my subscription lapses?

Your account becomes read-only: guest upload links close and new events are disabled, but your existing events and photos stay intact. Reactivating billing restores full access.

Is there a display mode for the event?

Yes. Each event has a kiosk-style table display page with the QR code and your branding, designed to run on a tablet at the booth.

How do I report a bug or request a feature?

Use the Forum in the app sidebar. Post under Bug, Feature request, Update, or Question. Every post is visible to the team, replies happen in the thread, and posts get a status of Open, In progress, Resolved, or Closed as we work them.

How is my data handled?

See the Privacy Policy for what we collect from operators and event guests, who processes it, how long it is kept, and how to delete it.